Help

  • Creating your CV with Muzungu is simple:

    1. Choose your preferred language

    2. Speak or type your experience

    3. Review the CV generated by the website

    4. Make edits if needed

    5. Pay and download your final PDF

  • If you close your window, you will lose everything you have written.

    Because you don’t create an account on Muzungu, your CV is not saved on our website.

    Everything is only saved inside your web browser while the page is open.

    If you close the window or turn off your device, your progress will disappear — and you’ll have to start over.

    To avoid this:

    Keep the window open until you’re finished

    Download your CV before you close the page or turn off your device.

  • The template is designed to pass something called an ATS (Applicant Tracking System).

    What is ATS?

    ATS is software used by many companies to sort and scan CVs. If your CV is not formatted correctly, it may not be seen by employers.

    Our template includes:

    - A clean and professional layout

    - The right sections (experience, education, skills)

    - A format that works with both people and hiring systems

  • No. You can speak or write in your own language.

    The website will translate your CV into Swedish or English before download.

  • Yes. You’ll see the full CV before payment. Edit as much as you like.

  • 49 kr – one-time payment.

    No subscriptions. No hidden fees.

    Secure payment is handled by Stripe.

    What is Stripe?

    Stripe is a trusted global payment service that safely handles credit and debit card payments.

  • Yes. Muzungu is designed to protect your privacy.

    - We do not save your information.

    - We do not sell or share any data.

    - Your CV is stored temporarily only in your browser.

  • Email us in your language — we’ll do our best to reply in the same.

    Contact: help.com

  • The website won’t load or keeps crashing

    Try this:

    - Refresh the page (press the ⟳ button in your browser)

    - Try another browser (Chrome works best)

    - Check your internet connection

    Still having issues? Take a screenshot and email us at help.com

  • Try:

    - Speaking slower or clearer

    - Typing instead of using voice

    - Making sure your microphone is working and allowed in the browser

    If your resume is missing content or looks strange, you can edit it before downloading.

    Still need help? Contact help.com

  • If Stripe didn’t accept your card:

    - Make sure your card allows online purchases

    - Double-check your billing info

    - Try using a different card

    If you were charged and the page is still open, try downloading again.

    Still need help? Email help.com with:

    - Your email address

    - The last 4 digits of your card

    - The approximate time of payment

  • Check your Downloads folder — the CV is usually saved there automatically.

    If the page is still open, try downloading again.

    Important:

    If you closed or refreshed the page, your CV is gone. We do not store any information, so we cannot send it to you later.

    To avoid this in the future, always download your CV before leaving the website.

    Still have questions? Email help.com

  • Try:

    - Refreshing the page

    - Clearing your browser cache

    What is a cache?

    Your browser saves small bits of website info to make pages load faster. Sometimes this causes problems. Clearing the cache removes that saved data.

    Need help? Email help.com

  • Muzungu is still growing and improving. If something breaks or seems off, it might be a bug.

    What is a bug?

    A small error in how the website works.

    Let us know what happened by emailing help.com

    We appreciate your feedback.

  • Reach out at help.com

    Include as much info as you can:

    - What you were doing

    - What went wrong

    - A screenshot (if possible)

    We reply as fast as we can — and always with respect.